Contact Facebook Support

Contact Facebook Support: This my blog site teaches you the basics of navigating Facebook's Help Center to troubleshoot usual account issues.


Contact Facebook Support


Method 1: Utilizing Facebook Resources

1. Open the Facebook Help Center  page. If you aren't already logged into Facebook, you'll need click the Log In button in the top right corner of the page to enter your Facebook e-mail address as well as password.

2. Review the choices toolbar. This goes to the top of the display, straight below the search bar-- you'll have to drag your computer mouse cursor over each option to see its subsections. Your choices include the following:

- Using Facebook - This section of the Help Center covers standard Facebook capability, consisting of how-tos on friending, messaging, as well as account creation.
- Handling Your Account - Covers products such as your login and your account settings.
- Privacy as well as Security - Addresses account protection, unfriending people, and hacked/fake accounts.
- Plans and Reporting - Covers basic reporting (misuse, spam, etc.) along with handling a deceases person's Facebook account and also reporting hacked or fake accounts.
- You could also take a look at the "Questions You May Have" and "Popular Topics" sections on this page, since they cover typical issues and also problems.

3. Select a pertinent area. As an example, if you're having a trouble with an impostor account, you 'd choose the "Privacy and Safety" section then click Hacked and Fake Accounts.

4. Testimonial extra alternatives. In maintaining with the impostor account example, you might click the "How do I report an account that's pretending to be me?" web link. Doing so will certainly raise a collection of actions that discuss how to fix your situation.

- As an example, Facebook recommends handling an impostor account by going to the account's profile page, clicking ..., and clicking Report, after that complying with the on-screen guidelines.

5. Make use of the search bar to expedite your procedure. To do this, just click the search bar on top of the Help Center page - it will say something like "Hi (Your Name), how can we help?" - and key in a few words related to your complaint. You must see numerous suggestions turn up in a drop-down menu listed below the search bar.

- As an example, you might type in "impostor account", after that click on the "How do I report an account for impersonation?" result.
- The search bar right here only links to Facebook's pre-written short articles-- if you're searching for an answer to a certain problem not covered in the Help Center, avoid ahead to the Neighborhood page.

6. Open Up the Ads Help Center page. If your service or page is having problems with ads, your concerns are usually addressed in this section.

- To delve into advertising and marketing, you'll wish to click Creating Ads or Managing Ads.
- For troubles with advertising, you'll have to click Troubleshooting Your Ads and then select an issue on the subsequent menu.

7. Visit the Facebook Community page. If you can't locate your present trouble noted throughout the Help Center, your best choice is to try to find it in the community forums below.

- You'll see a search bar at the top of this page-- you can search for topics (e.g., disabled accounts) from here.

Approach 2: Sending a Problem via the Better Business Bureau

1. Open up Facebook's Bbb page.

2. Scroll down as well as click Submit a Complaint. This is on the reduced right side of the page beside the Submit a Review button.

3. Click Click Here to File a Complaint. This is below the "I am looking to resolve a dispute with a business" heading on the left side of the page.

4. Submit the Certification Questions kind. Here, you'll should click the "Yes" or "No" checkbox for every of the adhering to questions:

-Is this an employee/employer complaint?
-Is this a discrimination or civil rights complaint?
-Does your complaint allege a criminal act?
-Is this a business with a complaint for collections purposes with another business?
-Is this complaint in litigation?
-Is this complaint based solely on dissatisfaction with a price?
-Is this complaint about a purchase you wish you never made?
-Are solely seeking an apology from the business?
-Are you filing this complaint for BBB information only?

5. Click Proceed to Complaint Form. You could also click Clear & Start Over to begin submitting the form once again.

6. Click Proceed. If you want to change the language of the following types, you must initially click the "Select Language" bar in the top left edge of the screen and then click your recommended language.

7. Complete the problem form. This will vary from one person to another based on one's individual details and the nature of one's issue, however be sure to be as complete as feasible when completing this type. You need to include all the following:

-The problem you're encountering
-The steps you took to resolve the problem
-The issues you ran into while attempting to resolve the problem
-Any potential solutions and/or suggestions you can think of

8. Scroll down and click Submit Complaint.

9. Wait on an e-mail to show up. Facebook operates West Coast time, so anticipate your email to arrive as necessary within 3 to 5 company days.

Method 3: Sending a Charm for a Handicapped Account

1. Open Up the Disabled Facebook Account page. If your account hasn't already been handicapped (or isn't presently impaired), you won't have the ability to submit a charm.

2. Click the "submit an appeal" link. This is toward the bottom of the page's paragraph beside the "If you think your account was disabled by mistake" line.

3. Key in your Facebook e-mail address. You could likewise use a telephone number below.

4. Key in your complete name. Make sure the name listed right here straight matches the name on your account.

5. Click Choose Files. You'll additionally should publish a photo of an ID-- be it a vehicle driver's license, a license, or a passport photo.

- If you do not have a photo of your ID offered, take one currently and send it to yourself using e-mail so you can download it to your desktop computer.

6. Click a file location. As an example, you might click Desktop below.

7. Click your ID picture. This will certainly submit it to the Facebook form.

8. Type information right into the "Additional Info" box. This is the space where you could validate the reactivation of your account. Consider including information like the following:

-Why your account shouldn't have been deactivated
-Why you want your account to be reactivated
-Any other extenuating factors that might help your account be reactivated (for example, malicious interference with your account)

9. Click Send. Doing so will certainly send your form to Facebook for testimonial. Please note that you could not get a feedback for a number of days.

- If you don't obtain an action within a week, try resubmitting your form.

Technique 4: Recuperating Your Password

1. Open up the Facebook website.

2. Click "Forgot Account?". This choice is underneath the "Password" field in the top right edge of your display.

3. Key in your name, e-mail address, or phone number. Make certain you can access whichever system you prefer to select.

4. Struck Enter.

5. Click Continue.

6. Examine your selected medium of interaction for a code. For example, if you listed your phone number, you must obtain a text with a code.

- If you pick email, inspect your Spam folder.

7. Kind your code into the "Enter Code" area.

8. Click Continue.

9. Click Continue once more. You could additionally choose to log out of your account on all tools if you think your account has actually been maliciously appropriated.

10. Type in a new password.

11. Click Continue. Your password has successfully been reset throughout all Facebook platforms (e.g., mobile and also desktop alike).